CGV LODG'INGCONTRACTUAL RELATIONS / BOOKING CONDITIONS / COURSE OF THE STAY
GENERAL CONDITIONS OF SALE/LEASE as of 1 January 2023
Between the HIRER hereinafter referred to as LODG’ING and the third party hereinafter referred to as the CLIENT. For the reservation, rental and use of « DESTINATION NATURE » outdoor lodge accommodation.
The following general terms and conditions of sale define the obligations for the reservation, rental and use of the lodges. In addition, their facilities provided by LODG’ING and its possible PARTNERS, to the end user of the accommodation (The CLIENT).
The CLIENT acknowledges that he/she has read these conditions prior to booking any lodges. Agreed on their behalf and on behalf of the persons they represent, prior to their arrival and before any use of the facilities provided. They form an integral part of any contract concluded between LODG’ING and its CLIENTS. In accordance with the law in force, the general terms and conditions of sale and/or hire are made available to any customer for information purposes. Prior to the conclusion of any contract for the sale of a holiday. The CUSTOMER acknowledges accepting the general conditions of LODG’ING’s partners. Defines when LODG’ING uses the spaces, facilities and equipment of the latter.
▨ CONTRACTUAL RELATIONS
LODG’ING and its PARTNERS, if any, are the sole interlocutors of the CLIENT. They are answerable to the CLIENT for the performance of the obligations arising from these terms and conditions of sale. They cannot be held responsible for damage resulting from force majeure. Also due to third parties not involved in the contract. The PARTNER may substitute itself for LODG’ING for the management of the latter’s equipment rentals. Respecting the general terms and conditions of sale/rental below.
LODG’ING’s PARTNER may possibly supplement LODG’ING’s equipment. By providing sanitary facilities (toilets and showers), access to water and electricity, subject to agreements between the two parties.
The rental may not be transferred to a third party. Any change in the identity of the CLIENT must be the subject of a new contract.
▨ BOOKING CONDITIONS
It is specified that LODG’ING may entrust the management of reservations and collections to a third party partner. In this case, the partner’s general terms and conditions of sale replace those of LODG’ING, insofar as they are common to both parties. The CUSTOMER acknowledges that he/she has taken prior notice of the description and definition of the LODG’ING offer. The periods, durations and conditions of sale/rental which have been proposed to him. Either directly or by any other means of communication (internet portal, advertising medium, etc.). The reservation and payment terms are indicated to the Customer or his representative.
1) Price and payment
Payment of the total amount due must be made at the time of booking. This is not the case if exceptional dispensation is granted by LODG’ING. Given the time required for payments (transfers, cheques, etc.), the total amount of the rental must be cashed by LODG’ING. This must be done within a maximum of 10 days following the date of the reservation. Otherwise, unless LODG’ING agrees, the contract will lapse. LODG’ING retains the total amount already collected as compensation. For late bookings, within 10 days before the date on which the equipment is made available, payment must be made at the latest on the Customer’s arrival. For any delay in arrival not notified by the CUSTOMER within 12 hours before the date specified in the booking contract (except in cases of force majeure). The rental of the lodge becomes null and void, which cancels the booking contract. Consequently, the reservation will be void. As compensation, the sums collected by LODG’ING shall be retained.
Orders may be placed in writing (order form or quotation returned with « good for agreement ») and accompanied by a cheque representing the amount including tax of the reservation, except for specific agreements to the contrary (payment by money order for administrations).Any other form of payment (bank transfer, cash) is considered as a « good for agreement » on the part of the CUSTOMER.The LODG’ING general terms and conditions replace any contrary clauses that the CUSTOMER may invoke.The lodges proposed in the quotation are those available at the time the quotation is sent. LODG’ING does not prejudge their availability on the date of payment.
2) Rates and tourist tax
The prices indicated are subject to VAT at the statutory rate for the period of reservation. The tourist tax is not included in the price. The payment of the total amount of the stay is made either by credit card (the cards accepted are those of the Carte Bleue, Visa, Eurocard/Mastercard networks. In this case, the transaction is immediately debited from the client’s account (after agreement from the CLIENT’s bank). Also by cheque, addressed to LODG’ING or by bank transfer. In this case, the reservation and/or the rental will be acquired only after effective collection on the LODG’ING account.
3) Method of payment
In accordance with article L.132-2 of the Monetary and Financial Code, the commitment to pay by means of a payment card is irrevocable. By communicating his or her bank card details, the customer authorises LODG’ING to debit the CUSTOMER’s account for the amount of the reservation. To this end, the customer confirms that he/she is the holder of the bank card to be debited and that the name on his/her bank card is indeed his/her own.
4) Modification and Cancellation of reservations
No discount will be given for late arrival or early departure. In the event of cancellation by the CUSTOMER, the sums collected by LODG’ING are definitively acquired, and the CUSTOMER may not claim any reimbursement.
The legal provisions relating to the right of withdrawal provided for in the Consumer Code are not applicable to tourist services (Article L.121-20-4 of the Consumer Code). Therefore, for any order for a holiday with LODG’ING or its partners, the customer has no right of withdrawal.
Any return of the key or release of the pitch after 11 a.m. will result in the invoicing of an additional night. Any request to extend the stay (subject to the possibilities and agreement of LODG’ING) must be agreed at least 24 hours before the planned departure date. Payment is due at the time of the extension request.
It is reminded that a lodge may not accommodate more people than the number of mattresses contractually made available to the Client, regardless of the age of the people. It is forbidden to add additional equipment (except for children under 2 years of age) without the agreement of LODG’ING. The number of people using a lodge may not exceed that stipulated in the reservation contract. Any additional person not provided for in the booking contract must be declared to LODG’ING 24 hours in advance. This person will be invoiced additionally, payable in advance, under the conditions defined in the LODG’ING rates.
No reservations may be made by minors. If the CLIENT makes a reservation on behalf of minors, he assumes full responsibility for his reservation and for the use made of the rented equipment. Minors must be accompanied by at least one adult during their stay, unless LODG’ING agrees otherwise for those over 15. The CLIENT then assumes full responsibility for the behaviour and actions of the minors concerned.
Animals are not allowed inside the lodges. Outside the lodges, animals must be kept on a lead. The CLIENT undertakes to respect the cleanliness of the environment. If they fail to do so, they will bear the consequences, in particular the costs of maintenance and any complaints from other CLIENTS. The CUSTOMER must be able to provide a vaccination certificate for their animals.
3.8 House rules
The CUSTOMER undertakes to read and adhere to the internal regulations displayed at the reception desk, a copy of which will be provided on request.
The photographs presented on the Website and the LODG’ING mobile services are merely indicative. Although every effort is made to ensure that the photographs, graphic representations and texts reproduced to illustrate the accommodation and services presented give as realistic an idea as possible of the accommodation services offered, differences may be noted (particularly concerning the furniture, the environment, etc.).
All users of the rented lodges must be able to prove their identity in the event of any checks by LODG’ING.
Vehicles are not allowed inside the LODG’ING accommodation area.
3.12 Alcohol consumption and smoking
The consumption of strong alcohol (over 7°) is forbidden inside the lodges and inside the LODG’ING accommodation area.
3.13 Insurance of persons and property
The CLIENT declares that he/she is personally insured for civil liability for any act, damage or risk that he/she may cause to others (including LODG’ING). This also applies to his own actions or those of the persons involved in the reservation and/or occupation of the facilities and their equipment. The CLIENT also declares that he/she is insured against theft. The CLIENT undertakes to return the rented equipment in the same condition as described in the inventory of fixtures on arrival. The CUSTOMER is responsible for the equipment provided by LODG’ING, particularly in the event of theft or damage. The CLIENT is also responsible for his own belongings left in the lodges, in particular in case of loss, theft or damage by others.
3.14 Image rights
The CLIENT undertakes not to use the photos or films that he/she may take for any purpose other than personal. Any public broadcasting may be subject to recourse by LODG’ING.
3.15 Force majeure.
LODG’ING reserves the right to cancel any reservation if it is forced to do so by events of force majeure or fortuitous events. Without this list being exhaustive, in the event of: strike, fire, water damage, impossibility of access, decisions by the authorities, etc., LODG’ING reserves the right to cancel any reservation.
▨ INSURANCE / LIABILITY
LODG’ING is fully liable for the proper performance of the obligations resulting from the Contract. However, the liability of LODG’ING and its possible PARTNERS may be reduced or excluded in the event of non-performance or poor performance of its obligations attributable to the Customer. The liability of LODG’ING and its possible PARTNERS may only be incurred in the event of proven fault or negligence on the part of the latter and is limited to direct damage to the exclusion of any indirect damage. This does not include damage to the Customer’s property, loss of profit, commercial disturbance, claims or complaints by third parties.
The liability of LODG’ING and its possible PARTNERS is excluded in the event of direct or indirect damage to property or persons, suffered by the Customer or a third party, due to circumstances resulting from a failure on the part of the Customer or his agents, whether caused by the Customer or third parties. In any event, the liability of LODG’ING and its possible PARTNERS is limited to the total amount, exclusive of tax, paid by the Customer for the Services in question.
▨ APPLICABLE LAW
These general conditions are subject to French law and any dispute relating to their application. The latter falls under the jurisdiction of the Tribunal de grande instance or the Tribunal de commerce of Le Mans (72240), France
Réf : CGV-DN-2022
LODG’ING SARL capital of 5 000 €, RCS Le Mans, n° 838203560 00019, n° TVA intracommunautaire FR 55 838203560
www.events.lodg-ing.com – email@example.com
11, Rue du Mans
RGPD LODG'INGWHAT PERSONAL DATA DO WE COLLECT AND WHY ?
▨ WHO ARE WE ?
We are a human-sized company and we do our best to respect your privacy, especially concerning the data that are collected during your navigation on our site:
▨ COMMENTS AND OPINIONS
When visitors leave comments or reviews on the site, we collect the data in the comment / review form, as well as the visitor’s IP address and the browser user agent string to facilitate spam detection.
▨ PHOTOGRAPHS AND IMAGES
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract all location data from images on the website.
▨ CONTACT FORM
If you send a message to the campsite via the contact form, your data will be collected and stored. The purpose is to respond to your request/message.
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience so that you do not have to re-enter your information when you leave another comment. These cookies will last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will also set a number of cookies to store your login information and screen choices. The login cookies last for two days and the screen cookies for one year. If you select « Remember Me », your login will be retained for a fortnight. If you log out of your account, the login cookies will be deleted.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.
▨ EMBEDDED CONTENT FROM OTHER WEBSITES
Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website.
▨ GOOGLE ANALYTICS
Your data is also collected for traffic analyses of our website for statistical purposes, mostly in anonymous form.
▨ WITH WHOM DO WE SHARE YOUR DATA ?
Lodg’ing collects your data to facilitate your next visits but also for commercial and informational purposes, in particular when you book online (to call you back, to communicate the details of your booking, etc).
However, Lodg’ing does not share your personal data with third parties for commercial purposes.
▨ HOW LONG DO WE KEEP YOUR DATA ?
If you leave a comment or review, the comment and its metadata are kept indefinitely. This is so that we can automatically recognise and approve subsequent comments instead of keeping them in a moderation queue.
For users who register on our website (if applicable), we also retain the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.
▨ WHAT ARE YOUR RIGHTS REGARDING YOUR DATA ?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including the data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include data that we are obliged to retain for administrative, legal or security purposes.
▨ WHERE DO WE STORE YOUR DATA ?
Your browsing data is stored on the servers of our hosting provider Ovh.
▨ HOW DO WE PROTECT YOUR DATA ?
In order to avoid any piracy, the Lodg’ing website is protected by an SSL certificate so that your navigation data does not come into the possession of third parties. The campsite is hosted by a trusted host with a protected database.